In this article I will go into detail about Twitter and their renewed push to punish companies that violate their terms of service. Companies have been using twitter’s data for surveillance and other activities are in violation of their terms of service and this could negatively affect many businesses. In the financial technology world there are a number of firms that use twitters data for surveillance for law enforcement and anti-terrorism. Twitter continues to cut ties with social media monitoring companies and in October they cut off ties with Snaptrends and Geofeedia. Snaptrends has been able to provide police groups with access to its software and has helped boost the number of arrests the department was able to carry out while executing warrants. Geofedia has since laid off half their staff due to the loss in Twitter and Facebook data.
I think that twitter has been hurting recently and their recent struggles have initiated this movement. Twitter has been losing its relevance and with acquisition talks over the past year they need to make themselves more attractive as an organization. Twitter claims that recent stories about surveillance have caused the company “great concern” and that social justice is a long standing and core part of Twitters social mission. However Twitter is not acknowledging the use of the tweets to help law enforcement make arrests. If people are dumb enough to post these ideas and actions online they should be punished and caught for these actions. The FBI has a 5% stake to monitor tweets and Twitter has been a successful resource to help stop terrorism. Terrorist groups use social media to recruit followers and to show their agenda. Twitter should focus on ensuring that groups like ISIS do not use their platform to create a world with hate and violence rather than creating an effort to stop organizations that use this data to catch these criminals. It is mind boggling to me that they would make this massive effort to infringe on businesses when their site is being used as a tool for terrorism.
Twitter has become much less relevant in the market in recent years and this push against people using their data to help law enforcement groups is an example of how much they are struggling. I think they may try to charge organizations for this service in the future so they may have more market appeal and help influence their bottom line. Twitter however needs to find a way to pivot to become relevant again and they should not limit public organizations from using data that is easily accessible on the web, I think that anyone who is dumb enough to have their page set to public and to post their beliefs for anyone to see should not be upset when people use this data. Twitter is a social site but it is not a private group chat with friends and people should smarten up if they truly want this privacy.
Roberts, Jeff John. "Twitter Warns Developers About Misusing Data." Fortune. Fortune, 21 Nov. 2016. Web. 22 Nov. 2016.